Product Development
| We are committed to giving our customers quality products that are suitable for the UK market. Our product development and quality control programme incorporates a 4 stage process: specifying the design of the products in-line with market trends; meeting the necessary strength and stability tests; production line checks and a final check as the products enter our warehouse in the UK. |
FIRA Membership
| TC are members of FIRA (Furniture Industry Research Association) which is an internationally recognised research body for furniture and seating in the UK. FIRA membership allows us to place our products through stringent tests in order to ensure that they meet the appropriate quality standards. Our products have been tested to British, European and International standards and all tests and certificates are backed by accreditation from the UK Accreditation Service (UKAS). | |
Guarantee
| All products carry a 5 year component guarantee as standard, unless where indicated in the product information section next to each product. All upholstery is guaranteed for 2 years. Our standard component guarantee applies when the product has been used for the purpose intended and under normal conditions. Replacements necessitated by normal wear and tear, accident, improper care or use, negligence, or a natural breakdown of colours and materials over extended time and use, are not covered under our guarantee. |
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Product Standards
| Our products are put through a series of rigorous tests in order to ensure they meet the appropriate quality standards to enable them to be sold into the correct environments. See below for more information. |
| Models which conform to BSEN 1335 (2000) Part 2 are: | |||
| Silhouette – Posture Air – Posture Ergonomic Notion Concept b2 Puma |
BSEN 1335 (2000) Part 2: structurally suitable and sufficiently stable for use as an office chair for up to 8 hours a day, when used by persons up to 110kg in weight. |
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| Models which conform to BS 5459 (2000) Part 2 are: |
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| Pride – 24hr Endurance – 24hr Vista – 24hr |
BS 5459 (2000) Part 2: structually suitable and sufficiently stable for 24 hour use, when used by persons up to 150kg in weight. |
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| Models which conform to BS 4875 (2001) Part 1 are: |
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| Club Club Canteen Club Wood Club Chrome |
BS 4875 (2001) Part 1: Test Level 4: structurally suitable and sufficiently stable for general contract use, when used by persons up to 110kg in weight. |
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| Models which conform to BS 1513 (2007) Level 1 are: |
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| Constable Renoir Side-chair |
BS 15373 (2007) Level 1: structurally suitable and sufficiently stable for light contract use, when used by persons up to 110kg in weight. |
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| The level of fire retardancy will depend on the fabric chosen, but we only use UK fire retardant foam tested to BS 5852: Crib 5 as standard. However, we stock certain products in specific fabrics with a defined level of fire retardancy (explained below). To help you, we have specified the level next to each product. | |||
| MED |
The stocked fabric and foam is tested to BS 7176 Medium Hazard. These products are suitable for use in offices, public places and government departments, educational establishments, hospitals, hostels and the home. |
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| LOW | The stocked fabric and foam is tested to BS 7176 Low Hazard. These products are suitable for use in offices, public places and all other environments where Medium Hazard has not been specified. |
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